Student InfoBot

This was an experimental project to develop a student advice chatbot. It was built using Microsoft’s Bot Framework (JavaScript/Node.js) and initially with MS cognitive services, though some components were later replaced with OSS alternatives (e.g. ElasticSearch as the knowledge base).

Together with a student team on CSCT’s CAKE consultancy project, we worked with UWE’s advice team to understand the most common student queries and map some of these as dialog flows.

Here is a screenshot of the prototype UI:

Posted on 16th May 2019 in 19/20, Projects

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